Client Success Manager
Be the person our clients talk to every week: plans, priorities, reports and renewals.
About the role
You will look after a portfolio of monthly clients. You keep the plan on track, run the monthly review and make sure every client knows what was done and what it returned.
What you will do
- Run onboarding and the monthly results call
- Keep the project board and the scope up to date
- Spot problems early and bring in the right specialist
- Prepare renewals with the numbers behind them
What you need
- 3+ years in account or client management at an agency
- Organised, calm and clear in writing
- Comfortable reading GA4 and ad reports
- Fluent English; another language is a plus
Three simple steps
- 1A short chat
Thirty minutes with a founder about work you have done.
- 2A paid task
A small piece of real work, a few hours long. We pay for your time.
- 3A clear answer
A quick yes or no, with reasons either way.
About Project Station
We are a founder-led growth agency with bases in the UAE and Germany. We run SEO, ads, content, websites and apps for brands worldwide, and we publish our prices and our results.
About us